Terms & conditions

2024 TERMS & CONDITIONS Camping 58 - Dikkelindelaan 2a - 1020 Laken

We reserve the right to change these Terms at any time. Any such changes will take effect immediately when posted on the Website or otherwise brought to your attention. It is your responsibility to read the Terms each time you submit a booking request and any such request shall signify that you have accepted to be bound by the latest set of Terms.

Guests are not permitted to bring motorized vehicles like a car, motorbike, van or mobilhome, but as many (electric) bicycles per tent per booking as needed.

All guests must check in with a member of the campsite staff and adhere to the relevant campsite rules. We reserve the right to terminate your booking early if you break the rules.

All guests can check in from 5pm-7pm on weekdays and  in weekends on the arrival day and must vacate by 1pm on the day of your departure. Arriving before or after these reception opening hours are possible, but need to contact us via whats app or mail to get entry codes, 1 day before best as the code changes often.

Online check-in can be 24/24 by following the booking email.

Tent bookings require a refundable deposit of 20€ to insure against damage/breakages. This is refunded within a week upon inspection on departure.  Tents are only for the use of those camping in them; they are not for visitors or other campers.

As our site is located in an urban environment, we do not accept responsibility for any damage, injury or inconvenience caused by the weather, plants, trees, insects, animals or wildlife.

Camping 58 accepts no responsibility whatsoever for damage or loss of theft to guests during their stay at Harry's campsites. We advise you to check that your household insurance is current and covers you for any high value goods away from home.

Guests are entirely responsible for their own property and the behaviour of their party at all times.

In the event of a complaint, please speak to the reception immediately.

BOOKINGS/PAYMENTS

We confirm all bookings by email when we have received your booking payment.

Bookings are maximum for 8 nights consecutive

All prices are based on the number of people sharing a pitch. Notify us if you wish to amend your booking. You must inform us and pay for any extra guests.

Whilst we make every effort to ensure that our prices remain unchanged, we reserve the right to amend them at any time.

Bookings are non-transferable to another party.

By making a booking, you are agreeing to our terms and conditions and agree that at least one member of your booking is aged 18 or over and takes full responsibility for any damage or loss caused by any member of your party. If no one is 18 you must name a legal guardian that will vouch for your responsibility.

Your booking must be paid for in full before arrival or on the day of your arrival itself, cash or card.

Amendments to bookings – changes to bookings (for example but not limited to: changing dates, reducing the number of people or pitches, removing extras, etc) count as a cancellation so fall into our cancellation terms.

We cannot accept any cancellations within 3 days of your travel date for any reason whatsoever. Please see our cancellation terms below.

Any cancellation made 72 hours before your booking will be fully refunded.

It is your responsibility to check for email correspondence from "us" and if you change any of your contact details you must let us know immediately so that we can update your customer account. Failure to do so could result in you missing important about your holiday, receiving payment reminders/ and confirmations. If you don't provide us with your new contact details, we will not be responsible or issue any refund whatsoever for any expense incurred by you as a result. Please check your spam folders as some emails will come from our general email address, but others may come from the booking platform.

CAMPSITE RULES – for all campers at Camping 58

All fires and BBQ are forbidden, except gas burners.

Dirty water, rubbish and any waste/recycling must be disposed of in the indicated areas.

You must ensure children in your party are properly supervised at all times and in all areas of the campsite. Please do not allow your children to run between tents in the evening or disturb other sleeping guests.

If you want to party, these are not suitable campsites for you! We do not allow any loud noises, partying or any other celebrations which could disturb other campers. No amplified music such as car stereos, builder's radios, sound bars, bongos, drums or other musical instruments are allowed to be played on site. At 11pm we would ask that you be aware that others around you are trying to sleep and keep all noise to a minimum and at midnight the site has to be totally quiet.

We rent the campsite for parties and concerts. All outside music will stop at 10pm - inside at midnight. Please take note that when we rent the campsite for outdoor musical events that loud levels will be allowed.

If we have reports of inappropriate behaviour, use of bad language, excessive alcohol consumption or hard drug use, this will result in IMMEDIATE termination of your holiday without any refund whatsoever. We reserve the right to cancel or terminate your holiday without consultation, compensation and with immediate effect if you or any member of your party act inappropriately towards other guests, staff, any property belonging to the campsite or any of its guests.

No hen/stag parties, weddings or large adult only groups are allowed.

No drones or kites are allowed to be used at camping 58

The use of generators is not permitted on site.

Dogs are allowed on site but must be kept on a lead and supervised at all times and fouling must be cleaned up immediately. No more than 2 dogs per grass pitch or 1 per bell tent are allowed.

Care should be taken not to damage the site of surrounding locality. Trees, fences, buildings, equipment and stock should all be respected.

CANCELLATION TERMS

All cancellations must be confirmed by email and sent to info@camping58.be as soon as possible quoting your name, our booking reference and reason for cancelling.

Depending on the date we receive your cancellation email, the following charges are applied

 Tents:

Up to 3 days before arrival – full refund

3-1 before arrival – 50% refund.

 day of arrival – no refund.

Cancellation by you due to inclement weather, transportation failure, non-arrival of party members, illness, late arrival, early departure or fire ban are not eligible for any refunds whatsoever.

If we have to cancel your holiday due circumstances within our control, we will endeavour to offer you the option of an alternative pitch/site of a comparable standard subject to availability within the same booking season, or the following season subject to paying the difference in camping fees. No other compensation is available. 'Force Majeure' including Adverse Weather Conditions are NOT within our control and not eligible for refunds (please read more on this further down).

If we have to close due to government restrictions regarding Covid-19 we will allow you to transfer your booking to another date within the following 18 months.

GUEST UNFORSEEN EVENTS

We recommend you take out travel insurance, as we do not provide refunds for unforeseen events. "Unforeseen events" are defined, but not limited to: bereavement, jury service, personal illness or illness of someone within your party, risk of contagious disease, redundancy and unavoidable work commitments. We strongly advise that anyone falling ill with a highly infectious disease should act responsibly and stay away from public areas (and other holidaymakers). If in any doubt about the risks of exposing the public (and members of your holiday group) to a contagious disease, please seek medical advice. Some infectious diseases have the potential to cause serious health implications (or death), and as such, we will consider sending any holidaymaker home, who does not act responsibly, or who acts with intent to spread the infection.

IF WE CANCEL YOUR HOLIDAY

In exceptional circumstances including 'Force Majeure', it may be necessary and at the discretion of our staff to cancel part or all of your holiday on safety grounds, in these circumstances, no refunds are issued for any reason whatsoever.

Force Majeure – Adverse Weather Conditions

Harry's Campsites does not accept responsibility for anything that adversely affects your holiday that is outside of our control. These circumstances are known as 'Force Majeure' events and are circumstances that we could not, even with due care, have foreseen or avoided. Such circumstances include (but are not limited to) war, civil unrest, industrial action, terrorist activity, natural disaster, fire, adverse weather conditions, foot and mouth disease, pandemics and all other similar events outside our control. We will endeavour to manage any problems caused as a result of Force Majeure event but shall be under no obligation to do so and shall not be liable to you for any losses or additional expenses caused by a Force Majeure event.

Marketing/Photography

During your Camping 58 holiday, members of our staff may take promotional photographs of guests enjoying themselves for our website and social media such as Facebook, Twitter or Instagram. We never reveal the names of any guests however if you would NOT like you or any of your family members to be displayed in any Camping 58 promotional material, please let us know.

Don't be an asshole

Please be advised that there will be zero-tolerance.

Thanks for reading our Terms and Conditions – we hope you will enjoy your stay with us.